We have one of the largest branch networks of any bank in the UK so there should always be one nearby. We also offer a number of alternative ways to access your account so you can do your banking exactly how and when it suits you.
For your day-to-day business banking we can offer you a convenient, flexible service with the choice of using our automated service or speaking to an advisor.
Our quick and easy-to-use automated service is available seven days a week, 365 days a year. Alternatively, if you want to speak to someone direct, our specialist team of UK-based Business Customer Service Advisors are available to help 8am to 8pm Monday to Friday and Saturday 9am to 1pm.
Call 0845 072 5555 to:
If you need to call us from abroad, or prefer not to use our 0845 number, you can also call us on 01733 347338, to speak to one of our advisors. You can also call us on Textphone 0845 601 6909.
Alternatively, your Healthcare Manager will give you contact numbers for their dedicated customer support team.
Online for Business allows you to do your banking over the Internet. This free and secure service is available 24 hours a day, seven days a week. You can use it to:
To register, visit www.lloydstsb.com, click on the 'Business Log on' link under the Internet Banking section, then click on 'Register for Online for Business' and follow the on-screen instructions.
Through Online for Business, you can also sign up for our free Text alerts service. This delivers account updates as text messages to your mobile phone, either daily or weekly, each containing your account balance and up to the last six transactions – useful and timely information for a busy practice manager.
To apply, simply log on to Internet Banking and select Text alerts from the right-hand menu.Or call us on 0845 072 5555 – lines are open from 8am to 8pm Monday to Friday, and 9am to 1pm on Saturday.
*SEPA Direct Debit mandates cannot be cancelled for you. As a debtor under the SEPA Direct Debit Scheme you will need to contact your Creditor to notify them that you wish to cancel your SEPA Direct Debit mandate.
When your free banking period comes to an end, we can still help you save money on bank charges. Our Monthly PricePlans give you a maximum number of transactions each month for a fixed fee – putting you in control of your account charges.
Alternatively, our Business Extra Tariff provides a set price for each of your basic account transactions. Or if your business turns over between £2m and £25m a year, you can choose our Commercial Tariff which provides a different mix of prices for your day-to-day banking transactions.
Another option is our Electronic Business Tariff, which includes lower charges for electronic or automated transactions as long as you keep at least £1 in your account. We don't pay credit interest on our Monthly PricePlan, Business Extra, Electronic Business or Commercial Tariff accounts.
For some practices, setting up UK Sterling Direct Debits to debit your patients' bank accounts directly, is a simple, quick and effective way to put you in control, particularly, where monthly capitation schemes have been agreed.
A comprehensive, secure online electronic banking package which enables you to:
Accounts are available to sole traders, limited companies and LLPs (Limited Liability Partnerships) for any customers wanting to operate their current account under Shariah law. The accounts must operate in credit and no interest is payable.
You can speed up payment of your fees and eliminate the risk of returned cheques by accepting payment from your clients using plastic cards. This quick and convenient method can improve your cash flow and can be attractive and simple for your clients, too. Cardnet ® can help you choose the right card acceptance solution for your business.
Through our wide range of services you can get the most out of your card payments. The flexibility of our solutions means that they can be tailored to your specific needs. From the day-to-day business of accepting cards to a range of specialised services, we adapt as your business changes and grows.
Along with offering very competitive rates, the initial joining fee for Cardnet ® is waived for our healthcare customers.
Special discounted rates are available for healthcare professionals.
For more information, ask your Healthcare Manager or phone Lloyds TSB Cardnet® on 0845 604 2491 (option 1) and quote Healthcare.
We have three business cards:
The Business Debit Card can be used to pay for day-to-day goods and services and withdraw cash. Money is taken directly from your business current account so there are no monthly bills. By using your card rather than writing cheques, you can also save money on charges for company cheques.
There are no charges for cash withdrawals when the card is used in any Lloyds TSB, Bank of Scotland or Halifax cash machine, although other providers may charge for using their machines.
Charges will also apply when the card is used to obtain cash from machines overseas. For more information ask for a copy of our brochure 'Your account charges explained.'
The Business Charge Card can help you control business expenses. It's a particularly useful option if you need larger credit limits or multiple cards for business partners and/or staff who need to pay for goods and services.
You can apply for a card as soon as your business current account is opened. It gives you up to 36 days' interest-free credit on Sterling purchases so expenses have less impact on your day-to-day cash flow. The account is then settled in full each month by UK Sterling Direct Debit, giving you one less thing to worry about.
The card can also be used to obtain cash from machines and over branch counters both at home and abroad. A fee of 2.5% of the transaction value (minimum £2. 50) applies. There is also a foreign exchange fee of 2.95% of the transaction value for any overseas withdrawals.
Detailed monthly statements and spending analysis enable you to monitor the expenditure on each card and to see where your business is spending its money. By using the charge card instead of writing cheques, you could also save on cheque transaction charges.
There is a card fee of £32 per annum for each Business Charge Card.
The Business Credit Card offers a smarter and more convenient way to pay for everyday expenses. It can help you to manage cash flow, stay in control of business expenses, and could reduce your bank charges.
You can enjoy up to 45 days' interest-free credit on Sterling purchases as long as the balance is repaid in full by the due date on both the previous and latest statements. Flexible repayment options are available as long as the minimum monthly repayment of 5% of the outstanding balance (minimum £5) is made.
Any remaining balance will incur interest at 1.358% per month. The card can also be used to obtain cash from machines and over branch counters both at home and abroad. A fee of 2.5% of the transaction value (minimum £2.50) applies.
There is also a foreign exchange fee of 2.95% of the transaction value for any overseas withdrawals.
There is no interest-free period on cash withdrawals. You'll receive detailed monthly statements and spending analysis to help you monitor spending in your business.
There is a card fee of £32 per annum for each Business Credit Card. Cards are available to customers who have banked with Lloyds TSB for 12 months and require a business credit limit of up to £10,000.
Your business may have reached the point where you want to think bigger, or you may be looking at purchasing the share of a retiring partner, investing in property or updating equipment. Whatever the reason for growth we can tailor our lending to your needs.
If you need flexibility to help manage the peaks and troughs of your business cash flow, an overdraft is ideal. Knowing the money is available 'just in case' offers you peace of mind and allows you to concentrate on running your business.
Our Practice Loan is completely flexible and we can offer you a variety of options on interest rates, including fixed and variable rates or a combination of each. You could use your Practice Loan to:
When purchasing practice premises you can borrow up to 100% of the purchase price, for up to 25 years. Arrangement fees and interest margins are negotiable based on individual circumstances.
Retail pharmacies can apply for special wholesaler guaranteed loans. Terms are agreed with the wholesaler and the funds provided can be used to support the purchase of a pharmacy or refurbishments. Please contact a Healthcare Manager for further details.
Asset Finance is a service provided by Lloyds TSB Commercial Finance Limited. You can use Asset Finance to purchase vehicles or equipment for your practice. Unlike a conventional loan the asset can be used to provide security for your borrowing and you have the option to hire purchase, lease purchase or lease.
If growing your practice means that you are looking to buy a commercial or domestic investment property, our Commercial Mortgage may be able to help. You might, for example, want to buy and let the flat above your practice. Similar to our Practice Loan we offer a variety of flexible options on interest rates.
You can insure yourself and your partners for many types of risk. These are some of the options you can discuss with your Healthcare Manager.
If a key individual is suddenly unavailable to work it can cost your business money. By taking out life insurance and/or critical illness cover for key people, you could receive a cash lump sum should they die or be diagnosed with a specified critical illness during the term of the plan.
If your business is a partnership you can face costs if a partner dies. For example, if partners have invested capital, this will usually need to be repaid to their estate. We can arrange a protection plan that could pay the capital that is required in this situation.
These insurance products are subject to individual terms and conditions and some exclusions may apply. Please ask for a copy of the terms and conditions for full details.
When you have surplus funds or receive regular funding, you want to make sure you can earn attractive rates of interest, for as long as possible. Working with your Healthcare Manager, you can choose from a variety of flexible saving and deposit facilities that can be tailored to your requirements.
Separating your surplus money into an Instant Access Account means your funds are earning interest but are always available
should you suddenly need them. There are no penalties and no minimum or maximum withdrawal restrictions.
If you have a minimum of £50,000 and know you won't need it immediately, it could make more financial sense to put it to work in a Fixed Term Deposit. These are available as Sterling or Foreign Currency. Choose your investment period to suit your needs, from overnight to up to one year, and earn a fixed interest rate for the whole period.
The interest is paid into your business account at the end of your chosen term. Or you can choose to have it added to your original investment and the whole amount automatically reinvested for the same fixed term.
No withdrawals are permitted before the end of the fixed term so you must be sure you can tie up your money for the entire period.
Lloyds TSB also offers a comprehensive range of packages for your personal banking. Please speak to your Healthcare Manager about any of the products or services listed below.
We offer a bespoke service to healthcare professionals. As a Commercial Personal Banking client you will have access to a range of bank accounts and associated products and services for personal use that offer flexibility for your ongoing requirements.
Commercial Personal Banking is about building an ongoing relationship with you, alongside your Commercial relationship. You will have your own Commercial Personal Banking Manager who will have time to listen to you, the product expertise and resources to provide guidance and support on your banking requirements and the commitment to work with you, effectively and promptly.
With Commercial Personal Banking you will have direct access to your manager and their support.
The service is supplemented by a 24/7 Commercial Personal Banking team and personal Internet Banking service. You can keep in touch by phone, email or letter, and meetings can be held at home, your business premises or at one of our Lloyds TSB branches.
If you require advice on savings and investments, you can take advantage of the full range of financial solutions that our Financial Advisers have to offer. They can discuss your specific aims and put in place a financial plan to suit your needs. They will work with you to provide a financial strategy and the necessary products to achieve your goals, prepare for your retirement and plan for your family's future.
We can help you with your personal mortgage needs. There are a number of options available, including various fixed rates and trackers.
Early repayment charges apply to some mortgages.
As well as insuring the key people in your business, we can also help you to secure your family's future with a protection plan.
You can choose from two types of protection:
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